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Electricity authority warns of bill collection, services scam

The Metropolitan Electricity Authority (MEA) has warned customers to beware of individuals claiming to be MEA staff and offering to collect money due on their power bill, change their meter or clean their air conditioner.

Phasuk Sampunnachote, MEA public relations director, on Tuesday (June 23) said there had been reports of individuals pretending to be MEA staff and providing services for a fee.
“MEA has no policy of dispatching staff to provide services at houses of customers who haven’t booked a service with us in advance,” she said.
“Our annual aircon cleaning campaign started in March, but users must register via the MEA Smart Life application to receive the professional service, which costs only Bt300.” However, she added that this year’s campaign had ended after the service limit was reached, while registration for next year’s campaign hasn’t started yet.
“MEA is not offering meter-changing or maintenance services at the moment,” she said. “Furthermore, customers can conveniently pay their power bills via credit card, internet banking, ATMs, mobile banking, the MEA Smart Life app or at MEA branch offices.”
For the latest updates on MEA’s campaign activities, contact the call centre at 1130, or see twitter: @MEA_news, Line: @meathailand, Facebook: @Metropolitan.Electricity.Authority or download the “MEA Smart Life” mobile app, available for both Android and iOS users.
“If you witness or have information about individuals pretending to be MEA agents, please alert local police or contact MEA via the above-mentioned channels,” said Phasuk.

Published : June 24, 2020